Privacy Policy
Last Updated: May 6, 2026
Dacite Data Solutions (“Dacite,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our AI agents.
1. Information We Collect
We collect information that you voluntarily provide when you:
- Fill out forms on our website
- Interact with our AI chatbot or voice agents
- Schedule appointments or request demos
- Sign up for SMS updates
This may include your name, email address, phone number, business name, and practice type. We also automatically collect non-personal information such as your browser type, IP address, device information, and pages visited.
2. How We Use Your Information
We use your information to:
- Provide and improve our AI agent services
- Respond to inquiries and schedule consultations
- Send SMS or voice communications you have requested
- Qualify leads and route them appropriately
- Comply with legal obligations
We do not sell your personal information to third parties.
3. SMS and Text Messaging
By providing your mobile phone number and opting in, you consent to receive SMS messages from Dacite Data Solutions regarding your inquiry, appointment reminders, follow-ups, and service updates.
- Message frequency: Varies per conversation; typically 1–5 messages.
- Message and data rates: Standard messaging rates may apply based on your carrier plan.
- Opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.
4. AI Voice Communications
Our AI voice agents may contact you at the phone number you provide for demonstration, lead qualification, or service-related purposes. By submitting your phone number, you consent to receiving AI-generated voice calls. You may opt out at any time by telling the agent or contacting us directly.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to analyze website traffic, personalize your experience, and understand how visitors interact with our site. You can configure your browser to refuse cookies, though some features may not function properly.
6. Data Sharing and Third Parties
We may share information with trusted service providers who help us operate our business, including:
- Twilio (for SMS delivery)
- Bland AI (for voice agent services)
- Calendly (for appointment scheduling)
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Dacite Data Solutions
Email: dacitedata@gmail.com
Phone: (707) 744-3628